Privacy Policy

Effective Date: 10 November 2025

Last Updated: 10 November 2025

1. Introduction

Welcome to RBT Chat (“we”, “our”, “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“the App”).

By logging in or using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

a. Personal Information:

  • Full name
  • Email address
  • Contact number
  • Profile photo (if applicable)
  • Login credentials (only for authentication purposes)

b. Device and Usage Information:

  • Device type and operating system
  • IP address and device identifiers
  • App usage data (e.g., pages visited, features used)
  • Crash reports and performance data

c. Optional Information:

If you choose to provide it — such as preferences, location data (if enabled), or feedback messages.

3. How We Use Your Information

We use your data to:

  • Authenticate and manage user login
  • Provide access to app features and services
  • Improve app performance and user experience
  • Communicate with you (e.g., notifications, updates, support)
  • Maintain security and prevent unauthorized access
  • Comply with legal obligations

4. Data Storage and Security

We take data protection seriously. Your personal data is:

  • Stored securely using encryption and protected servers
  • Accessible only by authorized personnel
  • Retained only as long as necessary to fulfill the purposes outlined in this policy

Despite our efforts, no online platform can be completely secure, and you acknowledge that you use the App at your own risk.

5. Third-Party Services

Our App may use trusted third-party services (such as analytics, authentication providers, or cloud storage).

These providers have their own privacy policies governing the use of your data. We recommend reviewing their policies when applicable.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time (which may affect app functionality)
  • Request a copy of your data

To exercise your rights, contact us at info@randboltandtool.co.za.

7. Children’s Privacy

Our App is not intended for children under 13 (or the minimum age required by your country’s laws). We do not knowingly collect personal data from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.

Significant changes will be communicated via the App or by email notification.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Rand Bolt & Tool

Email: info@randboltandtool.co.za

Address: 40 Beacon Road, Cnr. Beacon & Ontdekkers Rd, Florida, Gauteng, South Africa